you want, anytime, anywhere you can access a phone.
>> Call 1-800-KNOW-NOW
>> Speak to a Know-It-All and ask them for any info you'd look for online
>> Get answers from a real person, not a robot
Call 1-800-KNOW-NOW and you will be connected with a searching expert (a Know-It-All). You can ask them to find any information available on the web: directions, definitions, trivia questions, sporting updates.... really, anything. Your Know-It-All will then talk you through the answers to your questions.
Be prepared to know when you need to most. Register for 1-800-KNOW-NOW and call us the next time you're lost, confused, curious, want to settle a bet, or want help searching for information.
We are the ultimate information safety net: 1-800-KNOW-NOW.
Is 1-800-KNOW-NOW for me?
- You want to pay less for directory assistance information. YES
- You're fed up with automated systems and just want to speak with a real person. YES
- Your PDA takes too long to find and download the information you need. YES
- You would call your friends for answers, but you don't want to bother them, again. YES
- You want one number to dial to answer all your questions, all the time. YES
- You're going someplace new and want always to have someone to call for assistance. YES
- You're not Internet savvy and want some help finding information. YES
Unleash the power of your current cell phone and get access to information anytime, anywhere. Today.
Don't be frustrated not knowing. Sign-Up for 1-800-KNOW-NOW!
There are two ways to use 1-800-KNOW-NOW:
We understand that many of us would prefer not to listen to an ad and would rather get the answers to our questions as quickly as possible. Therefore, we have an option where you can pay for your calls into 1-800-KNOW-NOW.
After you ask your question, your Know-It-All will ask you to listen to a short 15 second advertisement from the sponsor of your call. After which you'll be put back on the line with your Know-It-All to get the information you are looking for.
1-800-KNOW-NOW is a personal and friendly service, we want to direct your call to a Know-It-All who knows about the area you'll be calling from and is an expert in topics you might find useful, from English to Finance.
This isn't a computerized directory.
This isn't 411.
This isn't a text-message program.
These are real people who are going to work with you to find answers.
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Register today so 1-800-KNOW-NOW can pair you with a Know-It-All.
More Questions? See below.
Frequently Asked Questions:
How Does 1-800-KNOW-NOW Work?
What Can I Ask?
Can I Ask a Know-It-All to visit a specific web site?
Can I Ask a Know-It-All Check My Email?
How Much Does This Cost?
Do I Need to Register?
Who Are the Know-It-Alls?
What Information Do the Know-It-Alls Know About Me?
Who Are the "Preferred Know-It-Alls"?
Can My Know-It-All Transfer Me To A Number We Find Online?
Can My Know-It-All Send Me a Text-Message with Key Information We Found?
Can I Ask Multiple Questions Per Call?
What If I Ask For Information the Know-It-All Can't Find?
What If My Know-It-All Gives Me Incorrect Information?
Is the Information My Know-It-All Gives Me Guaranteed?
Where Do The Know-It-Alls Get the Information They Report?
How Do I Report a Bad Call Experience?
How Do I Report a Great Call Experience?
Will You Share My Personal Information With Telemarketers?
I'd Like to Register All of My Employees For Your Service. Is There An Easy Way to Do This?
How Does 1-800-KNOW-NOW Work?
Call 1-800-KNOW-NOW and you will be connected with a searching expert (a Know-It-All) sitting in front of a computer with Internet access. You can ask them to find any information available on the web: directions, definitions, trivia questions, sporting updates.... really, anything. You can direct them to a specific website, or let them use their expertise to find one for you. Your Know-It-All will then talk you through the answers to your questions.
What Can I Ask?
Almost anything. Our Know-It-Alls will search the Internet for any information you're looking for. 1-800-KNOW-NOW is the way to get all purpose access to the Internet over the phone with the help of an intelligent person to help find the information you're looking for. Know-It-Alls won't do in depth research, but will look for anything that can be found quickly. See Terms of Use.
Can I Ask a Know-It-All to visit a specific web site?
Sure thing.
Can I Ask a Know-It-All Check My Email?
Yes. If you're in a squeeze, just ask your Know-It-All to log in for you. However, we do not yet have a system in place to do this securely, so you'll need to give your Know-It-All your user name and password. We will be developing a more secure method soon. In the meantime we recommend you change your email password after giving it to anyone.
See Terms of Use.
How Much Does This Cost?
If you allow a Sponsor to pay for your call, your call will be FREE. If you pay, each call costs $1 plus a per minute usage fee. Currently this fee is $0.10/minute. We will bill your credit card at the end of each month.
Do I Need to Register?
Yes. Two reasons. The first is because we strive to connect you to a Know-It-All who has similar interests to yours. This way there will be a greater likelihood they will be able to understand your question and find your answers as fast as possible.
The second reason is because we'd soon like to offer this service for free, paid for by advertising. When this option becomes available, we need information so we can match you with a sponsor you'd like to hear from. If you like sports, you'd probably rather hear an advertisement about sports. No matter what, you'll likely hear a mix of different advertisements over multiple calls, but registering with us will help us get you more pertinent information.
Who Are the Know-It-Alls?
Know-It-Alls are people scattered all around the country who have proven themselves to be great Internet searchers. Our Know-It-Alls don't work in a call center; they work from home, from dorm rooms, from apartments. Know-It-Alls are highly capable people. Many are students at elite college or recent graduates. Others just love the challenge of searching for info on the Internet.
They are like you: they are frustrated when they can't get to information that's on the Internet while they are away from their computer, so they are working to make it available to you anytime, anywhere. They are committed to being top notch searchers and working with you to get the information you're looking for.
What Information Do the Know-It-Alls Know About Me?
Not very much. We send them your name, your state, and a little more info that will help them personalize your call. They will never know your phone number or any billing information.
Who Are the "Preferred Know-It-Alls"?
When you register, you may designate particular Know-It-Alls whom you'd like to speak to when you call. 1-800-KNOW-NOW is a personal and friendly service. We are building a network of folks that are helping each other. The better you get to know a Know-It-All, the better they will be able to help you and the more enjoyable it will be to call 1-800-KNOW-NOW.
Can My Know-It-All Transfer Me To A Number We Find Online?
Yes. Your Know-It-All can transfer you to any domestic telephone number at the end of your call.
Can My Know-It-All Send Me a Text-Message with Key Information We Found?
Sure. Your Know-It-All can send you a text message with a brief summary of the key information that came from your search (the phone number, hours of operation, address, etc.)
Can I Ask Multiple Questions Per Call?
Sure thing, as long as it is within the same "line of questioning". For instance, if you are looking for the nearest theater playing a particular movie; you can ask for the theatre, directions to the theater and show times. But if you then want to know what the encyclopedia says about Medieval Spain, you'll need to call again (unless the movie is about Medieval Spain...). There is no hard and fixed rule, the Know-It-Alls have full descretion.
What If I Ask For Information the Know-It-All Can't Find?
If you ask for information that your Know-It-All can't find, you won't pay for the call.
What If My Know-It-All Gives Me Incorrect Information?
Know-It-Alls use the Internet to find answers and are informed on the best resources available. However, occasionally these sources are incorrect. If you receive incorrect information, we apologize sincerely and ask that you submit feedback online or call our customer service line. Please see our Terms of Service and General Disclaimer.
Is the Information My Know-It-All Gives Me Guaranteed?
Well...no. Because of the broad nature of 1-800-KNOW-NOW we cannot guarantee any information that our Know-It-Alls report. We have many quality control mechanisms in place and educate our Know-It-Alls on how to find and report accurate information. Nevertheless, all information reported relies on the accuracy of its sources online, which we cannot guarantee. Please see our Terms of Service and General Disclaimer.
Where Do The Know-It-Alls Get the Information They Report?
From the Internet. The same Internet that you search at home or in the office.
How Do I Report a Great Call Experience?
If your call into 1-800-KNOW-NOW was awesome, please let us know by submitting a "True Story" online via our Contact Us page.
How Do I Report a Bad Call Experience?
If your call into 1-800-KNOW-NOW was disappointing in any way, please let us know. Send us feedback online via our Contact Us page or by calling 1-866-KNOW-NOW, our customer service line.
Will You Share My Personal Information With Telemarketers?
No way.
I'd Like to Register All of My Employees For Your Service. Is There An Easy Way to Do This?
Yes. We have a variety of options for Corporate registration. Please contact us at 1-866-KNOW-NOW for more information.