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Overview

1800KNOWNOW LLC ("1-800-Know-Now", "we" or "us") is serious about protecting your privacy and recognizes that you care how information about you is used and shared. This notice (this "Privacy Policy") describes how we may collect personal information about you, how we may use it, with whom we may share it, what choices you have regarding it, and how we protect it. This Privacy Policy is incorporated into and is a part of the Terms of Use of this Web site (www.1800knownow.com, this "Site") and we encourage you to become familiar with the terms and conditions contained herein. By accessing and using this Site, you agree that you have read and understand this Privacy Policy, and that you accept and consent to the privacy practices described in this Privacy Policy.

Changes to Privacy Policy

From time to time, 1-800-Know-Now may change its privacy practices because of changes in relevant and applicable legal or regulatory requirements, the business or business practices of 1-800-Know-Now, or in its attempts to better serve your needs. Notice of such changes to our privacy practices will be given in the manner described in 1-800-Know-Now's Terms of Use for this Site and a revised Privacy Policy will be posted at this location.

What Information Do We Collect?

1-800-Know-Now may collect various types of information from or about you. During the Site registration process, you shall be required to supply us with basic contact information (such as name, address, telephone number, e-mail address and company name), as well as billing information and personal survey information (such as gender, age group, number of children in your household, home owner status, annual income, frequency of travel, home zip code, zip code of where most of your shopping is done). This information is generally entered into fields in the registration form and enables you to take full advantage of the service that we offer. Should you supply 1-800-Know-Now with any information during the registration process such information may be used to track your usage of any service provided by us.

1-800-Know-Now may also retain the content of and metadata regarding any correspondence you may have with 1-800-Know-Now or its customer service representatives, regardless of the mode of communication by which such correspondence was made. This information helps 1-800-Know-Now to improve the Site and the materials, products and services that 1-800-Know-Now may offer, and to more effectively and efficiently respond to both current and future inquiries.

As with many other Web sites, the Web servers used to operate the 1-800-Know-Now Site collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. Without combining this data with other sources of information, you cannot be readily identified. They may reveal such things as the Internet protocol ("IP") address assigned to your computer, pages you accessed on the Site, or immediately prior to visiting the Site, and the length of time you spent at the Site. This information is collected to, among other things, facilitate Site operation and system administration, to generate aggregate non-identifiable statistical information, which may be provided to third parties, to improve content and content delivery with regard to the Site and service provided by 1-800-Know-Now.

1-800-Know-Now uses "cookies" (small text files stored on your computer) to help track and customize your access and use of the Site. Cookies store and retain information that helps us recognize you when you return to the Site following a previous visit. Cookies may also store any login or ID assigned to you by 1-800-Know-Now and the associated password, though this information is stored in encrypted form. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may prevent you from taking full advantage of the Site and the materials, products and services that 1-800-Know-Now makes available on this Site.

How Do We Use The Information That We Collect?

In addition to the uses mentioned or described above, 1-800-Know-Now uses the information that it collects from or about you to improve the materials and/or service 1-800-Know-Now provides to you, to notify you of changes made to the Site or new products and/or services made available by 1-800-Know-Now, to evaluate your needs and customize Site content delivered to you according to those needs, to facilitate the processing of any transactions you make with 1-800-Know-Now, to possibly send you, upon request, promotional material from 1-800-Know-Now and some of our affiliates, and for other legitimate and lawful business purposes of 1-800-Know-Now. 1-800-Know-Now does not share information collected about you with third parties. IT IS OUR POLICY NOT TO SELL LISTS CONTAINING PERSONAL OR BILLING INFORMATION ABOUT SITE USERS, REGISTRANTS OR SUBSCRIBERS.

What Choices Do You Have?

You may update at any time the information you have provided on the Site with regards to your registration information. You may also ask us at any time to remove your name from our list of Site users who wish to receive electronic communications and e-mail advertisements from 1-800-Know-Now by simply sending such a request to us at the numbers or addresses given below. Once you opt-out, we will honor your choice until you inform us otherwise.

E-mail: CustomerService@1800knownow.com
Regular Mail: Attn: Customer Support
435 West 48th Street
Suite 2
New York, New York 10036
Phone: (866) 566-9669

How Do We Protect Information Collected About You?

1-800-Know-Now wants you to feel confident about using this Site and we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. WE CANNOT GUARANTEE THAT INFORMATION USERS SUPPLY WILL BE TOTALLY SECURE. [CONFIRM]

Business Transfers

As 1-800-Know-Now continues to grow and develop its business, it is possible that its corporate structure might change or that it might merge or otherwise combine with, or that substantially all of its assets might be acquired by, another company. In any such transaction, customer information generally is, will most probably be, and should be expected to be one of the transferred business assets.

Linked Sites

For your convenience, some hyperlinks may be posted on the Site that link to other Web sites not under the control of 1-800-Know-Now. We are not responsible for and this Privacy Policy does not apply to the privacy practices of those sites. We encourage you to seek out and read the privacy policy of any Web site that you visit. In addition, when you initiate a transaction on a Web site that our Site links to, even if you reached that site through our Site, the information that you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read their privacy policies to understand how they use and protect personal information that they collect. 1-800-Know-Now is not responsible for the privacy or information practices of its advertisers or any third party Web sites.

Who Can You Contact For More Information?

Please direct any questions regarding our privacy practices or this Privacy Policy to 1-800-Know-Now at CustomerService@1800knownow.com or by calling our customer service line at (866) 566-9669.

Acknowledgement

YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND CONSENT TO THE PRIVACY PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED HEREIN.

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